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Managing and Training a Multigenerational Workforce

For the first time in history, four distinct generations — Silent, Baby Boomer, Generation X, and Generation Y — are working side by side. As many as three or four decades can separate your youngest employees from your oldest. Each generation brings its own values, goals, and communication approaches to the workplace. While necessary for a diverse and productive workplace, this mix may lead to generational conflict affecting morale, recruiting efforts, and retention rates — and costing billions of dollars in lost productivity.

The ability to recognize and bridge generation gaps can create a powerful competitive advantage. Organizations wishing to remain successful in the future must create a work environment that supports and includes the different styles of today’s workforce. If managed effectively, a multigenerational team can create synergy and add tremendous value to your business.

This presentation addresses multi-generational workplace issues and provides strategies for managing, training, coaching, and retaining employees from all four generations.

Attendees will:

  • Identify the four generations in the workforce
  • Understand those generations’ values, attitudes and expectations
  • Motivate, manage and retain staff from each generation
  • Develop and present training programs that will resonate most with each generation
  • Provide insights and strategies that will promote respect between the generations and strengthen collaboration
  • Dispel biases and myths about the four generations in the workforce

Length: From 30 minutes to 3 hours, based on client needs.

Format: Keynote or workshops


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