| Learning about
the 50-Plus marketplace is crucial. But success comes to those who
apply their knowledge in the workplace. The Mitman Group’s
Training Programs are designed to provide actionable models and
skills for improving interactions with 50-plus customers. As a result
of this training, companies see increased sales, improved customer
service, and greater retention of hard-won clients.
Current seminars are listed below. All can be
customized to meet client needs.
• Managing and Training a Multigenerational Workforce
• Capturing
and Retaining the 50-Plus Customer
• Generations Past 50: A Complex
Market
• Serving the Hearing-Impaired
Client
• The Challenge of Loss: How to Serve
the Grieving Customer
• Serving Clients with Alzheimer’s
and Other Dementias
• Print Design for the Aging Eye
• Web Design for the 50-Plus Market
• Customer Service and the Bottom Line
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