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Understanding the 50-Plus Market: A True Competitive Advantage

The 50-plus market is large and lucrative. Between 2000 and 2010, the number of persons over the age of 50 will increase by 30%. Compare that to those younger than 50 whose ranks will only grow by 1.8%. The 50-plus population earns half of all discretionary income and owns more than 77% of all assets in the U.S. today.

Despite this, many companies fail to leverage this golden opportunity. Why? Because they don’t recognize that this is a unique market comprised of three different generations—The GIs, The Silents, and the Baby Boomers—and that each generation has unique needs.

They also believe inaccurate age-related stereotypes and therefore communicate in inappropriate and ineffective ways. These beliefs result in lost sales, lost customers, and lost profits. This presentation addresses the diversity of the 50-plus market, discusses core misperceptions, and provides a framework for improving 50-plus sales and profits.

Attendees will:

  • Recognize their own positive and negative images of aging and the ways their perceptions influence their interactions with older adults.
  • Avoid common misperceptions and age-related stereotypes that lead to costly business mistakes.
  • Understand the three generations that comprise the 50-plus market and how to meet their unique needs.
  • Understand the buying motivations and customer service expectations of older consumers, which will help to increase sales, enhance customer service, and retain valuable clients.

Length: From 30 minutes to 2 hours, based on client needs.

Format: Workshop or keynote.


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